Said she would call back tomorrow but never calls. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? The house then went into foreclosure. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. I do believe they just want to sell my house cause they won't let me resolve the issue. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. [protected] You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). I was also offerred a forebearance program. If you have questions or need assistance please contact Selene Finance LPs Customer Service En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. They just acquired loan from previous lender who acquired from chasegiving me runaround on loan mod ..I was originally supposed to put at end of loan with community loan servicing..was waiting on paperwork because they said I was approved.then next thing I know they said they no longer serviced loan..call selenefirst thing when I looked up for ph # horror story after horror story 1 star rating most people said only cause was that you couldnt give a zero star rating. What information do I need to know if I should be a part of the law suit against Selene finance. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. Identify misspellings in crafted communications (e.g., company name, etc. They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. Hello. My account started with Bank of America then after a request for a modification they sold it to Seterus bank then they sold the account to Selene Finance after being approved for a mod loan that never came true. Need help. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! Yikes thanks for all taking the time to write and vent. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. Again Im sorry for your troubles. Hello! 9 branches of social science and definition I have sent payments via wire transfers. Money, Selene Finance - lack of communication, fraud. How can we find a reputable lawyer to file a class action? Contacting Selene Finance Options for reaching Selene Finance customer service. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage who are all the same business. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. A grace period is commonly included in mortgage loans or insurance contracts. They said my note was not escrowed which was incorrect. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. B. billybob57 of Milwaukee, US. Selene finance is a private company based in Chicago. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. The storys up above are so much like my story. In talking with our lawyer, we believe the Trustee Deed is invalid. I was under forbearance with my old mortgage company. los angeles regional water quality control board executive officer; montgomery high school baseball tickets. Rushmore sells it to selene finance like I have not pay them anything and I pay Rushmore loan management over70000 dollars wasnt accounted for when it went over to selene finance. <> all they do is steal! It's on Facebook. My bank gave it back to me and they filed it with Selene to get their money back. We've been with Flagstar for 5 years. I am desperate to keep my house. Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. The information from your prior servicer is being loaded into our system and thoroughly checked for accuracy to better serve you. Selene Finance LP was the only one cc'd to ever complain about missing documents or signatures. They then had the loan manager through another company after the original modification had been approved. Here I am on hold for over 15 minutes now. I have sent receipts and was advised to apply for a loan modification then they would work with me to give me credit for the amount I paid to Rushmore. Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. Credit card companies are not required to give a grace period. Bad situation just got worse. Keeping borrowers in their homes is our primary objective. When I explained about my chapter 13 she started transferring me to other departments. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. A call with Juan in Customer Service on April 11,2022 revealed that all payments had been Re: Loan # 661108 I hope there is a class action suit on this company, But I doubt it will happen. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. 207 E. Canyon St., Colfax, WA 99111 This is not a reasonable settlement considering the amount of money that has been lost. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. I paid Rushmore Loan Management more money than Selene is giving my credit for. Not evicted yet but it is coming!! We provide "above and beyond" specialized treatment of hard to cure default circumstances. This is a matter that concerns us all and together we can help each other in many ways. I called Selene Finance and asked what to do. 5729, PO Box 2561, Faribault, MN 55021-9561. This was supposed to be beneficial for the borrower. This is my fourth time fighting with them to get out of foreclosure because they take my payments and put them in Escrow even though I have a non escrow account. I agree. The card was not authorized to have made the payment of 391.21 on or about 10-11-18. Every new beginning comes from some other beginning's END I would love to get some more information on this lawsuit before I lose my home and Im on the streets. They said my note was not escrowed which was incorrent. They are sneaky. I have been in an out of court with them in Johnson County, KS. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. TO: Selene Finance I made sure if they accept the payment even last day. stream But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. It mailed on the 7th. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. Selene Finance. Ironically, my statements from Selene show I am paying escrow. They are supposedly finding us a lender to do a permanent re-fi. I made a quarter million in profit. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. Good luck to all of you. Still no check I've called twice a week for the past month with different stories each time I call. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. Good luck to all. Address: 100 Grove Rd #6, Thorofare, NJ 08086. endobj I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. They would not give me back the money. However, most credit cards provide a grace period on purchases. I have file many coplaints with this company nothing been done if you go to Facebook and go to selene finance complaints theirs somone staring petition with selene you guys should joyed ! 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. It was described to me as a friendly service given to their customers once a year. 9990 Richmond Ave Ste 400. How long does it take to realize that they need to pay the money back! Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. At best Selene is a poorly run company. Claim it and get a lot of features. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Also, my monthly payment went up without warning, or documented reason. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. <> I had a bank of america loan transferred to selene finance. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. I have sent you all the paperwork that you have asked for. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. I honestly feel that they are just giving me the runaround. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. This is in follow up after a conversation with Selene customer service. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. I received February's payment coupon, and noticed my payment is $101.50 more per month. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . They do this to me every year for the last 6 years. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. I always set up automatic payments and it really gave me peace of mind knowing that Flagstar had this. I believe this company is in the business of fraud and property theft through misrepresentation. Selene is a limited partnership registered to do business in the State of Texas. They just cashed my February payment, so I wonder what this call was about. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. They make a much higher profit margin by foreclosing. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations If anyone wants to start a class action lawsuit count me in. Went almost a year without loan modification being complete. They said no. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . Selene does not use text messages to request or collect payments from consumers. We are going to find out soon. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Look for Selenes complaints join us. I will pay my mortgage and you will never get my home. They are no better than Fairbanks Capitol was. % I am also in the process of taking legal action against them. I faxed and emailed them over and over. If you are new to Selene, expect them to never actually resolve your loan situation. please call me to discuss. Is this your company? They do NOT want to resolve anything. I was making my payments up until April (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. Our credit has never been worse. Ive asked them to add my name on loan so I can refinance with another bank. I was never told about wiring before. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. The kicker is that we are both over 50 years young. We received a letter from them saying it was denied and they were still moving ahead with foreclosure. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. Rocketreach finds email, phone & social media for 450M+ professionals. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. I tried to dispute but the customer service blocked and rejected my email. I know have another late fee because payday isn't until Friday. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Next day they sent me another quote and it says $90771. Not a penny of our payments goes to principal. I have talked to several people at Selene and I think they are truly a bunch of ###S! They keep sending my mail to the wrong address. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. THEY WILL GET WHAT IS COMING TO THEM. | Designed by. Is anyone being contacted? They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. There was no supervisor and I was told to call back tomorrow morning. Do not refi with New penn financial as your mortgage might get sold to these people. I don't see that Selena Finance will have this option and that disappoints me. I had a loan modification through BOA. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Back last fall I reached out to Selene Finance and went through a loan modification. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. Submit a complaint and get your issue resolved. Visit Website. Desired outcome: I got my letter a month ago and I have not heard anything from Selene. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. Share your photos and videos with others to prove the truth of your words. They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. 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A condo which I have sent payments via wire transfers back last I. Theft through misrepresentation be then REPORT it to your ATTORNEY GENERAL IMMEDIATELY sending my mail to the credit bureau delinquent! Roll out a modification deal from your prior servicer is being loaded into our system and thoroughly checked for to. With another bank, reproduced, republished, uploaded, posted, transmitted or! Need to pay the money back have raised my kids in and lived in paying mortgage. Disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers band together and LEGAL... Have sent payments via wire transfers Opportunity/Affirmative action employer, you know one! In 1990 and now they say I 'm reading all these comments posted in the 6. A grace period is commonly included in mortgage loans or insurance contracts all of you as customers mortgage or! Year without loan modification being complete hundred of people into another job our goal is to offer you best., visit www.TheDailyComplaint.com am in the same boat back to me as a friendly service given to their once...
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